At energyintel.com, we are committed to protecting your privacy. The information given to us by you is only used to process orders and to provide a more personalized user experience.

What information does EIG collect and how is it used?
To fulfill an order, we need to know your name, email address, mailing address, phone and fax numbers, credit card number, and credit card expiration date. This allows us to process your order and to notify you of your order status. We may also use this subscriber information to occasionally notify you about system changes to the web site, new Energy Intelligence Group products and services, and special offers that ma y be of interest to you.

How does Energyintel.com protect customer information?
Energyintel.com.com uses an advanced encryption technology to keep your credit card information safe. All your ordering information including your name, address, and credit card number is encrypted. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet.

All credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

What about the use of "cookies" on the site?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site uses cookies to speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember information you gave us so you don't have to reenter it each time you visit the site. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies.

Your consent
By using our web site, you consent to the collection and use of this customer information by Energy Intelligence Group in the manner described here. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.